Saying thank you to someone who's spent time helping you by answering your questions will increase the likelihood that you'll get more and deeper answers the next time you ask.
Repeated whys push the answerer beyond the surface. Why takes them to the details they need to satisfy their curiosity.Leaders need to discover the ways they can ask why with a spirit of curiosity and learning.
What did you admire about their behaviors? What behaviors did they exhibit that actually got in the way of your doing your job?How you feel about being a leader will always influence how you act as a leader
Understanding how your feelings at any given time are influencing your behavior is one of the greatest challenges of leadership. Without an honest, routine check of your feelings about leadership, you shortchange yourself as well as the people who follow you.
When you stop learning, stop listening, stop looking and asking questions, always new questions, then it is time to die.
—Lillian Smith, American author
Happiness is born from optimism. Optimism is embedded in beliefs such as "Problems can be solved," "Good ultimately triumphs over evil," and "Joy is a birthright of all individuals."
Without an underlying positive belief system, leadership rings hollow. You cannot inspire people to try again if you don't really believe that success is possible. You can't comfort people during tough times if you don't believe that tough times pass. You can't lead if you don't have faith in an uncertain future.
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